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Report Incident

Report a security incident

It is particularly important for Heimcore to provide you with the best quality in technical assistance. If you wish to report a computer security incident, please fill in the following form.

Fields marked with * are required

Please provide as much detail about the incident as possible. These details are critical to helping us understand the nature of the incident as well as the impact it may have. This information will also help us provide an appropriate response to the incident.

Please provide information about the affected system as well as the attacker.

Purpose: The primary purpose of collecting this information is to allow the Heimcore CSIRT team to contact you regarding your request. Disclaimer: The provision of this information is voluntary. However, providing false information may prevent CSIRT-Heimcore from contacting you in case events related to your request arise.

Contact information

Type of Organization *
Current resolution status *

Incident details:

Information about the compromised system and the attacker:

If known, what is/are the primary target(s) of the affected system?

Bogotá, Colombia

Calle 98 #70 – 91 | Oficina 202 – 203Centro Empresarial Pontevedra

Call us

(+57) 601 580 4351

Cybersecurity:
soporte.soc@heimcore.com.co

Datacenter, Connectivity, Managed Services:

Address

Bogotá, Colombia

Calle 98 #70 – 91 | Oficina 202 – 203 Centro Empresarial Pontevedra

Hours

soporte.soc@heimcore.com.co

SOC First Level Support

PUC: +57 (601) 580 4352 · Cel: 304 221 8925